Terms of service
Terms of service
Version 1 · 27 August 2026 · applies to myorbuni.com and to anyone we work with
In one paragraph.
Orbuni helps you choose a university, applies for you, and supports you through your visa
and arrival. We charge one fee, once, and you know what it is before you commit. We cannot
promise you admission or a visa, because neither decision is ours. Everything below says the
same thing more carefully.
1. Who you are dealing with
Orbuni ("we", "us") is a partnership between Nurudeen Muhammad Abdulkareem and Godfrey
Emmanuel Wudaba, operating from Istanbul, Türkiye, and trading as Orbuni at myorbuni.com.
Orbuni is not a separately incorporated company. We are a verified partner of AskUni,
the university application platform through which we hold access to the universities listed on
this site. AskUni is a separate business; our partnership with them does not make us part of
their company, and they are not responsible for our conduct or ours for theirs. If you need to
raise something formally, raise it with us, at the address in section 12.
2. What we actually do
- Help you choose universities and programmes you are realistically eligible for
- Prepare and submit your application through the partner channel
- Check your documents and tell you what is missing or wrong
- Follow up your acceptance letter with the university
- Support your student visa application — preparing the file, not deciding it
- Help with accommodation, arrival and settling in
3. What we cannot do, and will not pretend to
- We cannot guarantee admission. Universities decide who they admit. We can tell you
what your chances honestly look like; we cannot change the answer.
- We cannot guarantee a visa. That decision belongs to the Turkish consulate, or the
relevant consulate for your destination. A refusal is not a failure of this service.
- We cannot guarantee a scholarship band beyond one already confirmed in writing by
the university for you specifically.
- We do not control university fees. Universities review tuition annually and may
change it. Where a fee is shown on this site, it is the figure published at the date shown.
4. Our fee
Applying is free. Our service fee — Standard $800, Plus $1,650 or Premier $2,650 (Premier can be paid in two parts) — is charged once, only after a university sends you an offer letter. It is the same whichever university you choose, so nobody here earns more by steering you somewhere. Before you pay, you read and accept our Student Service Agreement, which sets out exactly what each package includes.
Where this site advertises a 100% scholarship place, the single price shown on that
page is the whole amount you pay for that place, our own fee included. There is nothing
further to pay for tuition on that programme. That price is fixed at
the moment your place is confirmed.
5. Money, and who holds it
- Tuition is the university's money. It is paid to the university, and you receive the
university's own receipt and reference number.
- We will never ask you to pay tuition into a personal bank account. If anyone
claiming to represent Orbuni ever asks you to, it is not us. Stop, and contact us at the
address below.
- You see the paperwork before you pay. Before any deposit, we send you the
university's own official confirmation showing the exact amount due, so you can check it
yourself and, if you want, verify it with the university directly.
- Payments to third parties — universities, consulates, translators, insurers — are governed
by those parties' own terms, not ours.
6. Refunds
- Our team works for you from the day you pay, so the service fee is never refunded in full. When a refund is due, you get back 10% on Standard, 20% on Plus and 30–40% on Premier (set from the Premier services already delivered).
- A refund is due if Orbuni cannot complete the service — for example your visa is refused — or if you stop before it is complete. If your visa is refused you may instead carry your service over to the next intake at no extra fee.
- Extra services (such as airport pickup) are refunded in full if cancelled at least 48 hours before the booked time.
- Once the service you paid for has been delivered, the fee is not refundable.
- Tuition, deposits and university fees are refundable only on that university's own terms.
We will tell you what those are before you pay, and we will help you claim.
- The full rules are in the Student Service Agreement.
7. What we need from you
Your documents must be genuine and your information true. A forged or altered document is the
fastest way to lose both an admission and a visa, and it can carry a re-entry ban. If we find
one, we will stop work immediately and keep no fee for work not yet done.
You are responsible for replying to us in time. Deadlines on this site are the universities'
deadlines, and we cannot extend them.
8. Your account and this website
Keep your password to yourself. Tell us at once if you think someone else has your account.
We may suspend an account being used to abuse the service or other people.
The programme and fee information on this site comes from the universities and from the
partner network, and is shown with the date it was confirmed. We check it, but we do not
author it, and universities occasionally change a figure without notice. The figure that binds
is the one on the university's own offer letter.
9. Partner agencies
Agencies that refer students to us do so under a separate agreement. A partner agency can see
the students it referred and the status of their applications. A partner agency cannot see a
student's documents — not passports, not transcripts, not anything uploaded to a student's
file.
10. Complaints
Tell us. Write to hello@myorbuni.com and put
"Complaint" in the subject. We will reply within five working days, in writing, including when
the answer is that we disagree with you.
11. Liability, in plain words
We are liable for our own work — for failing to submit an application we were paid to submit,
for losing your documents, for telling you something we knew to be untrue. We are not liable
for decisions made by universities, consulates, airlines, landlords or banks, nor for losses we
could not reasonably have foreseen. Nothing here limits liability that cannot lawfully be
limited.
12. Contact, and the law that applies
Orbuni · Istanbul, Türkiye · hello@myorbuni.com
These terms are governed by Turkish law. This does not remove any protection you have under
the consumer law of the country you live in.
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An honest note about this page.
These terms describe accurately how Orbuni works. They have not yet been reviewed by a
lawyer, and they will be before we take on volume. If anything here is unclear, ask us
rather than guessing — we would rather answer than have you assume.